Residential computer repair

Residential Computer Repair & Maintenance

Residential computer deployments are one of our personal favorites. We truly enjoy going into different peoples homes and meeting them and their families. We always enjoy bringing the higher end tools and techniques of the network administrators to an average household. It’s nice to tell them when it’s done that they have powerful tools and privileges on their computers that nobody they know has. They can control their data and “go back in time” any time that there is a problem. We bring a laptop or two and give them a tour of how the hard drive is containerized (partitioned) and how we never have problems with viruses or spy-ware because we have separated our environment from our data. We have created a pristine restore of our perfect environment when we need to “go back in time” and it is helpful to show people this visually.

The following are extremely common issues we see often especially with home environments:

Computer repair

  • Computer is slow or freezes
  • Computer will not boot up
  • Cannot access Internet or email
  • Computer virus / spyware
  • Laptop shuts down on its own
  • Spilled Liquid on Laptop
  • Broken laptop screen
  • Getting a blue screen / error message
  • Can’t charge laptop
  • Hardware issues / software issues
  • Windows updates issue
  • Won’t start up / won’t power up

Services we provide to our residential clients in Rochester NY, Philadelphia PA and Bucks County PA are:

  • Virus Updates and Renewal
  • Virus Adware and Spyware Removal with FULL GUARANTEE
  • RAM Replacement/Upgrade
  • Upgrade Operating System
  • Simple Cleaning
  • House Calls
  • Desktop and Server Maintenance
  • Automated Patch Management
  • Remote Support
  • On & Off-site Data Backups
  • Facilitating Remote Network Access
  • Wireless Networks & Bridges
  • File and Printer Sharing
  • Desktops, & Laptops repair and set up
  • Home network set up and maintenance
  • LCD & LED Replacements
  • Hard Drive Upgrades or replacements
  • Motherboard Repairs and Replacements

But the list is much greater than this of course. This is just a solid outline. Please ask us about any other IT services to find out if we can help.

It is very important that we make sure someone understands the marketplace as well. There are many very bold and brazen mistruths out there in computer sales land. The retail market is full of products and services that help the consumer fail faster so more of the unskillful products and services can be sold. It’s a disheartening self fulfilling prophecy. The retail market has a hold on at least 95 percent of the computer market. The 5 percent left over are so scantily scattered and making large sums of money staying stable themselves and using computer proficiency to become very wealthy. There are an even smaller few out of that bunch that administer networks. This comes at huge financial expense and what is more the tools and knowledge they have is often coveted and held for ransom. “Pay me and I’ll fix it” seems like it explains this generation of IT professionals perfectly.

What we really enjoy doing is bridging the divide between the retail market and the copious and complex world of the network administrator. We try very hard to give the tools we use in business everyday to solve big problems into the hands of the retail consumer. In doing so we bring that consumer officially out of the retail market for good and into the land of self reliance and success. Please feel free to contact us anytime.